DevOps Engineer

Caraway is a digital healthcare company that provides integrated mental, reproductive and physical healthcare services. Caraway offers personalized, evidence-based care 24/7. 

With an unprecedented need for mental health resources and new barriers and persistent inequities health, Caraway provides access to trusted, holistic, and compassionate healthcare so patients can get the care they need when they need it.

Our Engineering organization employs a modern technology stack to deploy a frontend web application, iOS/Android mobile applications, and a backend API - leveraging AWS, Terraform, Kubernetes (EKS), Helm, CI/CD pipelines (Github Actions), React/React-native, Express.js, and GraphQL.

We are looking for a DevOps Engineer with IT Systems Administration experience as a plus. You will be responsible for collaborating with our Engineering team to implement DevOps best practices on AWS cloud, in addition to maintaining/enhancing our application CI/CD pipelines. In addition, you will assist with our IT support functions, including administration, configuration, and securing of the services our employees rely on each day, while ensuring minimal friction to our team.

Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to quality, collaboration, and excellence in user-experience is required.

• Use Terraform Infrastructure-as-Code (IaC) to securely deploy and manage AWS cloud resources
• Maintain and improve CI/CD pipelines for deploying our application microservices
• Dive deep into monitoring and logging tools to quickly resolve production application issues, bugs, and performance bottlenecks in cloud infrastructure
• Participate in architecture and security discussions to scale our cloud infrastructure for growth
• Participate in on-call rotations with the Engineering team for production application support
• Maintain and write well-organized IaC, ensuring documentation of our technology architecture and cloud infrastructure is up-to-date
• Assist with IT support functions including laptop/accounts setup for employees, implementation of IT security initiatives, and employee technical support
• Administer a variety of SaaS applications including but not limited to Google Workspaces, Slack, Zoom, JumpCloud, CrowdStrike, and Apple Business Manager

• 3+ years of experience in the DevOps, IT Systems Administration, or Software Development field
• Automation-first mindset, with knowledge of a scripting/programming language (Bash, Python, JavaScript, Ruby, PowerShell, etc)
• Strong understanding of core AWS Cloud services
• Experience with or understanding of Git, Containers/Kubernetes, and/or CI/CD pipelines
• Knowledge of cloud security methodologies, tools, and processes
• Ability to write clear, concise, and comprehensive design and architecture documents
• Experience working in an Agile/Scrum development environment
• Team-focused individual with ability to collaborate with and support non-technical employees

• Production Kubernetes experience
• ECS Experience
• Experience scaling and automating technology infrastructure for a seed or Series A startup
• One or more relevant certifications (AWS, Kubernetes, Security)
• Experience and familiarity with modern metrics, monitoring, and logging frameworks and services (e.g., CloudWatch, Prometheus, Grafana)
• Healthcare compliance/audit framework and requirements knowledge (e.g. HIPAA, SOC2, GxP)
• Previous production on-call support experience
• Experience building, improving, automating, and deploying frictionless IT onboarding processes
• Experience administering a Mac OS environment using DEP/Automated Enrollment
• Experience integrating SaaS applications with Single Sign-On using SAML (Okta, Azure AD, Ping, JumpCloud, etc)
• Data Engineering Experience with AWS and Snowflake

Caraway offers the opportunity to be a part of a collaborative startup team. You will have the opportunity to work closely with our founders and team of experienced health-tech leaders, backed by industry leading investors & advisors.

Caraway offers many benefits:

• Mission-driven & team-oriented culture
• Competitive salary and equity grant
• Unlimited PTO
• Hybrid or remote working environment
• Free One Medical & Talkspace memberships
• Medical, Dental & Vision plans
• 11 observed company-wide holidays