Frequently Asked Questions

Who does Caraway serve?

Do I have to be in school to get care through Caraway?

Can I access Caraway if I am under the age of 18?

In which states is Caraway available?

If I’m from a different state but go to school in a state where Caraway is available, can I sign up for Caraway?

How do I set up a Caraway account?

Is there information on Caraway that I can share with my parent or guardian?

Can I access Caraway on a laptop?

What services does Caraway provide?

Does Caraway prescribe medicine and order labs?

Who is the Caraway care team?

How are you addressing the unique needs of the LGBTQIA+ community?

Will Caraway work with my existing primary care doctor or does it provide the primary care?

If I can use student health services, why should I sign up for Caraway?

What reproductive health services do you provide?

Will you provide medication abortion?

Can I choose my clinician, or is my clinician assigned to me?

What does Collaborative Care mean?

What can I chat with the Care Team about?

How is Caraway protecting and ensuring my privacy?

Do you share or sell my information?

How does Caraway charge for its services?

How much is the membership fee?

What is included in the membership fee?

Does my membership include the cost of visits?

Do I need health insurance to use Caraway?

How does Caraway work with my health insurance?

How can I check if Caraway takes my health insurance and see if visits are covered?

How do I cancel my Caraway membership?